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If something goes wrong with your order, you'll get a full refund.

Here's what's eligible:

• Your order doesn't match the item description or photos
• Your item arrived damaged
• Your item arrived after the estimated arrival window
• Your item didn't arrive or was lost in the mail

View programme terms

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Etsy shops never receive your credit card information.

All reviews are from verified buyers – real people who actually bought the item they're talking about.